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Privacy Policy & Disclosures

Last Updated: February 6, 2024

RG Mums found at https://rgmums.com/ (“Website”) is governed by the following privacy policy (“Privacy Policy”).

We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information) you complete during the ordering process.

What information is automatically collected?

We use cookies and similar technologies to enable core functionality such as security, verification of identity, and network management (“essential” cookies); to track advertising effectiveness to provide a more relevant service (“marketing” cookies) and collect data to remember choices users make to improve and give a more personalized experience ("functional" cookies) By choosing “Accept only essential cookies” under advanced cookie settings, you consent to the use of only the technically necessary essential cookies. By choosing “Accept all cookies”, you consent to the use of all the cookies. 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. This information is collected via Ecwid. When you subscribe to our e-mail subscription, we will collect your name and e-mail address to send you notifications of HOCO ordering and specials. This information is collected via Wix. When you use the contact form on our contacts page we collect your name and e-mail address to respond to your inquiry. This information is collected via Wix. We use Paypal to process and store credit card information, using Paypal secure transfer protocols.

Why do we collect your information?

We collect such non-personal and personal Information for the following purposes:

  1. To provide and operate our services;

  2. To provide our customers with ongoing customer assistance and technical support;

  3. To send our subscribers newsletters

  4. To be able to contact our subscribers with general or personalized service-related notices and promotional messages;

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  6. To comply with any applicable laws and regulations.

How do we store and protect your information?

Our company is hosted on the Wix.com and ECWID.com. Your data may be stored through Wix.com’s and ECWID's data storage, databases and general applications. They store your data on secure servers behind a firewall.  

How do we communicate with site visitors?

We may contact you to clarify any questions we have about your order, to confirm pick up, and to collect fees or monies owed. For these purposes we may contact you via email, telephone and text messages. For our subscribers only we will send notifications when ordering begins each year and specials. For these purposes we may contact you via email.​

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Privacy Questions

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@rgmums.com.

Newsletters


On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.

Your Rights Related to Your Personal Information

Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at info@rgmums.com to be removed from our mailing list.

Access – You may access the personal information we have about you by submitting a request to info@rgmums.com

Amend – You may contact us at info@rgmums.com to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to info@rgmums.com

Please note that we may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law.

Affiliate Program Participation


The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

RG Mums is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com.  As part of this Amazon Associates program, the Website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.

Sensitive Personal Information

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children's Information

The Website does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 13 in its database, please contact us immediately at info@rgmums.com and we will use our best efforts to promptly remove such information from our records.

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